IT Business Lead Analyst - C13

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Responsibilities: Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects. Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment. Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives. Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards. Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions. Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 6-10 years of experience. Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis. Experience with all phases of Software Development Life Cycle. Comprehensive knowledge of the principles of business analysis. Education: Bachelor's degree/University degree or equivalent experience. Master's degree preferred. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. The overall objective of this role is to contribute to continuous iterative design and delivery to implement capabilities that will streamline processes, increase transparency, reduce risk for the firm, and ensure a connected delivery across all related initiatives. Partner with stakeholders – Operations, Product, Technology – to understand roadmap for both Credit Risk & Servicing platforms – to help drive a centralized strategy with a focus on dashboards and workflows. Partner with Business/Product to understand and shape iterative delivery and partner with technology to ensure a cohesive design across the different scrum teams. Shape functional requirements and dependency related requirements that are digestible for the Technology team based on Business’s scope. Experience in the following areas is ideal: Tool – JIRA. Capabilities - Workflow Management, Reporting/Dashboards. Business Domain – Lending (Credit Risk and Servicing). Applicants must be authorized to work in the U.S. (Citi will not sponsor applicants for U.S. work authorization for this position). Position is based in Tampa, FL and Irving, TX. Candidate must be located within commuting distance or be willing to relocate to the area.