Business Risk and Control Officer - C13

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Significant impact on the area through complex deliverables. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: Help coordinate governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. Have a demonstrated understanding of MCA and procedural requirements. Partner with Global Lending Operations (GLO) and Relationship Support Unit (RSU) colleagues to ensure end-to-end risks and controls are documented in Citi Risk & Controls and control deficiencies are identified. Support GLO and RSU colleagues to ensure documented controls are working efficiently and optimally designed. Credibly challenge GLO and RSU Global Assessment Units for identified control gaps and follow through for remediation and closure. Partner with GLO and RSU to champion and support ongoing process improvements and transformation programs of work including MCA transformation. Ensure GLO and RSU meet transformation related deadlines for required deliverables and contribute to check and challenging to ensure consistency and quality of output. Proactively seek to identify potential areas for control automation in GLO and RSU and clearly communicate to key stakeholders. Analyse monitoring results to provide trending themes and feedback loop for management oversight. Communicate MCA policy/procedure/standard/guideline updates to GLO and RSU and work to understand if any impact to the risk and control lifecycle. Assist in contributing to the quality, completeness, and accuracy of the implementation of the Control Framework as it relates to MCA Policy / Standards. Influence decisions on the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. Perform analysis to support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC). Influence decisions to support adherence to the MCA Standard through controls after the execution of a process (QA). Support and contribute to Operational Risk in accordance with established Policy requirements. Support to ensure risk and control responsibilities and accountabilities are embedded within FLUs, including contributing to training and leading by example. Be involved with the implementation of standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.