Senior eDiscovery Project Manager/eDRMO Team (Hybrid)

The Senior Project Manager ("PM") is an experienced professional who acts as the point of contact and leads eDiscovery work for the Citi Legal team. They orchestrate the successful end-to-end execution of eDiscovery activities with external vendors. They advise outside counsel and internal Citi teams for Litigation and Regulatory Investigation matters on eDiscovery best practices, Citi data characteristics, and Citi policy. The Senior PM ensures the project is meeting the goals of the Legal team, is experienced in communicating technical specifics, spots and mitigates issues that impact eDiscovery, tracks and ensure matter details and key issues are transparent to team members. The Senior PM will have developed sound judgement in eDiscovery and data management that naturally aligns with Citi Policy and Standards, and ensures Citi is compliant with our legal and regulatory obligations. This is a demanding role, which requires strong ethical standards, sense of urgency, and experience collaborating with team members to mitigate issues that arise during the eDiscovery lifecycle. The Senior PM would also oversee and provide guidance to more junior PM team members as well as act as a liaison between Citi Collections and technology teams. Responsibilities include: Point of contact for all parties (internal and external), leads, and provides guidance regarding data collection, processing, review workflow, analytics, and production deliverable based on the matter needs. Provides expert knowledge of eDiscovery industry best practices. End-to-end oversight and reporting of assigned matters for compliance with Citi eDiscovery Guidelines. Maximize efficiencies and cost reductions by using eDiscovery technologies and services offered by the vendors. Submit RFP’s (Request for Proposal) for new projects with our processing and review vendors. Contribute internal process improvement and standardizations. Proactively advise on Citi Data Characteristics, identify and escalate eDiscovery lifecycle issues (e.g., collection, processing, searching, review, production, and data disposition), and communicate and escalate issues appropriately. Review and resolve invoice and vendor issues. Maintain detailed matter notes, documentation, and weekly updates.