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Full Time Teller

Santander
Posted 8 days ago, valid for 2 days
Location

Smithfield, RI 02917, US

Salary

$16.67 - $20 per hour

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Contract type

Full Time

By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.

Sonic Summary

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  • The position serves as the initial point of contact for both consumer and business clients, addressing product and account issues.
  • Candidates are required to have at least 0 years of cash handling experience in a retail or banking environment.
  • The role involves selling targeted products and providing exceptional customer service while adhering to operational guidelines.
  • A high school diploma or equivalent is required, alongside strong customer service and communication skills.
  • The salary for this position is not specified in the job description.

Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity.• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.• Adheres to safe deposit box procedures/ operations and guidelines.• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services.• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions.• Provides legendary Customer Service in addition to recognizing referral opportunities.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education:• High School Diploma or equivalent RequiredWork Experience:• 0+ Years Cash Handling experience in a Retail or Banking environment RequiredSkills and Abilities:• Superior customer service skills.• General Math skills.• Detail oriented with the ability to function in a fast-paced and changing environment.• Excellent communication skills with ability to be concise, clear, and consistent manner.• Ability to effectively ask questions and identify needs to enhance the customer relationship.




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By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.