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Key Responsibilities:
- Review/Resolve within Lockbox items Lockbox processors cannot correctly identify
- Accurately post all incoming payments to the proper customer and/or General Ledger accounts within established processing guidelines
- Provide support and training to internal and external co-workers on use of Ebill/Enrollment applications
- Assist customer service by locating and remedying customer's misapplied payments
- Update customer accounts and General Ledger payments when checks are not honored by bank
- Provide research and corrections of misposted payments and other information as necessary
- Analyze, reconcile and resolve accounting discrepancies in cash application batches and customer accounts
- Prepare, log and maintain records and reports of the deposits, processed payments, adjustments and corrections
- Assist with the research of Unapplied Cash (UAC) on active and canceled accounts
- Process requests debit and credit entries as needed as well as moving monies between customer accounts
- Verify accuracy and validity of request for refunds and updated Customer accounts accordingly
- Develop and maintain spreadsheets and forms as necessary
- Effective and efficient navigation and use of Excel, Word, Internet, Outlook and applications such as Cash Apps Import, and applications specific to Cash Applications processing
- Act as back-up to the Mailroom Coordinator – acceptance and delivery of incoming mail, sorting of mail, preparing outgoing mail for mailing, preparing Express mail for pick-up
- Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors
Knowledge, Skills, Abilities and Competencies:
- High School diploma or general education degree (GED) required
- Accounting Associates degree preferred
- 2+ years of experience working in accounting or with high volume applications of payments received via various means
- Strong math skills are a must with the ability to add, subtract, multiply and divide, using whole numbers, common fractions and decimals; ability to compute rate, ratio and percentages
- Excellent oral and written communication skills
- Ability to read and interpret documents/ instructions and procedure manuals, compose memos, reports and correspondence is required
- Ability to understand and carry out instructions furnished in written, oral or diagram form
- Ability to accurately produce and excel in a fast-paced ever-changing environment maintaining very high degree of accuracy and speed
- Excellent organizational skills, ability to quickly prioritize and readjust prioritization as necessary
- Proficient knowledge of Microsoft Office-Outlook, Word and Excel
- Ability to problem solve and think critically
#GFLTalent
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We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
