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Retail Service Specialist

AAA East Central
Posted 7 days ago, valid for a month
Location

Wexford, PA 15090, US

Salary

$32,000 - $38,400 per annum

info
Contract type

Full Time

Paid Time Off
Tuition Reimbursement
Employee Discounts
Wellness Program

Sonic Summary

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  • The Retail Service Specialist position requires experience in retail sales, banking, or a similar customer service environment.
  • Candidates should have a proven ability to exceed sales or service quality goals and must obtain a valid notary license.
  • The role involves greeting customers, providing DMV services, and reaching sales goals for AAA products, with a salary of approximately $40,000 to $50,000 per year.
  • Business hours are Monday through Friday from 10am to 6pm and Saturday from 10am to 2pm.
  • Benefits include medical/dental/vision coverage, a 401(k) savings plan, tuition assistance, and employee discounts.
Retail Service Specialist

We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products.Ā  This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork.

Business hours are Monday through Friday 10am - 6pm and Saturday 10am -2pm.

Responsibilities

  • Greet all members and customers, determine their need and provide Legendary Service

  • Provide DMV vehicle license, registration and notary services

  • Reach sales and service goals (and earn incentives!) for multiple AAA products and services

  • Preparing and providing TripTikĀ® travel routings, marked road maps, tour books, and other travel-related materials

  • Issue passport photos

  • Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer

  • Make hotel and car rental reservations for members and provide travel destination information

Qualifications

  • Experience in retail sales, banking or similar customer service/sales environment

  • Proven ability to exceed assigned sales or service quality goals

  • Must be able to obtain and maintain a valid notary license

  • Experience with Microsoft Office basics

  • Ability to travel locally when necessary

  • A high school diploma or GED

Benefits:

  • Ā· Extraordinary medical/dental/vision/life benefits
  • Ā· 401(k) Savings plan with company match
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity ā€“ we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.ā€

AAA is an Equal Opportunity Employer

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