Customer Supply Planner

Do you have Advanced Excel skills??!!

This is a great opportunity to join a busy team as a Customer Supply Planner - the ideal candidate will be pro-active and work well under pressure, with previous experience within a customer focussed supply chain role

Role responsibilities of the Customer Supply Planner include;
* Customer communication support via regular review calls
* Coordination of customer requirements including management of allocation tracking
* Demand management through regular reviews of orders vs forecast
* Process customer forecast releases via Demand Planning tools and forecasting systems
* Review forecast accuracy
* Manage customer backlogs to reduce line stoppage risks
* Onboard new customer accounts
* Participate in Operational Improvement Projects
* Support customer complaints through to resolution
* Order processing and shipping
* Ensure database Integrity, KPI and month end reporting

Key skills required;
* Experience within Supply Chain and Customer Service / Account Management
* Good working knowledge of SAP is preferred
* Advanced Excel (including Pivot Tables / VLookups / VBA)
* Strong communication and team working skills
* A drive to learn, develop and contribute towards company performance

This role has flexible working available with hybrid 2x days in office and 3x days WFH