Sales Administrator
We are seeking a highly organized and proactive Sales Administrator to join our team. This role is essential in supporting the sales department, ensuring smooth operations, and delivering excellent customer service. If you thrive in a fast-paced environment and have strong attention to detail, we want to hear from you.
Key Responsibilities:
- Process customer orders and ensure timely and accurate order fulfillment.
- Respond to customer inquiries via phone and email, providing product information and support.
- Prepare and manage sales quotations, invoices, and related documentation.
- Maintain customer records and update CRM systems with relevant data.
- Coordinate with internal departments, such as logistics and finance, to ensure smooth sales operations.
- Monitor stock levels and liaise with suppliers to manage inventory.
- Assist the sales team with administrative tasks, including scheduling meetings and preparing reports.
- Follow up on sales leads and customer queries to support business development.
- Handle general administrative duties related to the sales function.
Requirements:
- Previous experience in a sales administration, customer service, or order processing role.
- Strong communication skills and a customer-focused approach.
- Excellent organizational skills with the ability to multitask and prioritize workload.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems.
- A proactive and problem-solving mindset with strong attention to detail.
- Experience in a technical or engineering-related industry is desirable but not essential.
What We Offer:
- Competitive salary based on experience.
- Opportunities for career growth and development.
- A supportive and collaborative team environment.
- The chance to work with a well-established and growing business.