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Internal Client Relationship Team Leader

Accomplish Today Ltd
Posted 19 days ago, valid for 23 days
Location

Altrincham, Cheshire WA14, England

Salary

£35,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position offers an OTE of £45,000 in the first year.
  • Candidates should have proven experience in a B2B sales environment and experience working towards daily call KPIs and sales targets.
  • The role involves increasing enquiry numbers, managing a dedicated patch of accounts, and providing effective leadership to the team.
  • This is a full-time, permanent position requiring 37.5 hours per week, primarily office-based in Altrincham with one day of remote work.
  • Additional benefits include 23 days of holidays plus bank holidays, salary reviews every February, and a supportive company culture.

OTE £45,000 year one.

Main Areas of Responsibility

  • To increase enquiry numbers and achieve growth across a dedicated patch of accounts
  • To increase the number of referring consultants in the patch
  • Act as a main point of contact for consultants, working alongside Agency Support to deal with all agency queries
  • To maintain a record of existing accounts, record account/consultant profile information/ activity and competitor insight on the Sales CRM
  • Follow up with all consultants in the patch regularly to ensure their needs are being met
  • Identify cross-sell opportunities
  • Account map medium size agencies to identify key stakeholders within each
  • Deliver online umbrella and legislation training to consultant where required

Management

  • Effective leadership and management of the team
  • Oversee day to day operations for all team members activity and KPIs
  • Set clear goals and objectives in line with growth expectations
  • Provide regular feedback, coaching, objective setting and performance evaluations to optimise productivity
  • Monitor team performance and report back to Sales Director on a regular basis
  • Discover training needs and provide coaching
  • Promote a strong team culture, recognising high performance and rewards accomplishments
  • Raise the organisations online social media profile

Other

Attend face to face agency visits, and some hospitality where required

Location & Commitments

  • Full time, permanent position (37.5hrs per week)
  • Office based - 4 days per week (Altrincham), 1 day working from home
  • Some travel required for client visits where necessary

Role Criteria & Experience Required:

  • Proven experience in a B2B sales environment
  • Experience in working towards daily call KPIs & sales targets

Desirable

  • To have worked in a similar role where the expectations split between sales and team management
  • Effective written and oral communication skills
  • Experience in exceeding call targets
  • Superior organisational skills, with ability to work independently with minimal support
  • Experience in working with and maximising usage of internal systems and Sales CRM system
  • Proficient in Microsoft office and the ability to analyse data effectively

Holidays

  • 23 days plus Bank Holidays which increase with length of service
  • Plus your birthday off

Benefits

  • Great Place To Work Certified!
  • Salary reviews every February
  • Company social events, treats and rewards
  • Casual dress everyday
  • Long service awards
  • Enhanced maternity/paternity benefits
  • Access to mental health first aiders and a support service
  • Free fresh fruit delivered twice a week
  • Personal accident cover
  • Being part of an amazing culture within a company that have Investors In People Gold

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.