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Aylesbury
Scheduling Coordinator

Scheduling Coordinator

Pertemps

Posted 15 hours ago, valid for 10 days

Aylesbury, Buckinghamshire HP17 8YJ, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

Pertemps is seeking a Scheduling Coordinator for a busy head office in Oxfordshire.
The role requires a dynamic, customer-focused individual with proven experience in customer service, preferably in a technical or service-related field.
Salary for the position ranges from £26,000 to £30,000 depending on experience.
Key responsibilities include handling customer inquiries, booking appointments, and liaising with technical and sales teams.
The working hours are from 8am to 5pm, and strong communication skills along with proficiency in CRM systems and Microsoft Office are essential.

Scheduling Coordinator - ThamePertemps is working exclusively with a long-standing client who is seeking to appoint a Scheduling Coordinator based within their busy head office based in Oxfordshire.We are looking for a dynamic, customer-focused individual to join our team. In this role, you'll be responsible for providing exceptional customer service and providing our customers with prompt and professional service.Salary: £26,000 - £30,000 (DOE)Hours: 8am-5pmDuties:- Handling customer inquiries via phone and email with professionalism and empathy.- Booking service and repair appointments for our engineers- Liaising with the technical and sales teams to resolve issues efficiently.- Issuing quotes and arranging installations- Keeping detailed records of customer interactions and ensuring follow-up as needed.- Ensuring service reminders are sent out and followed up- Liaising closely with our Commercial clients' customer care teamsRequirements:- Proven experience in customer service, preferably in a technical/ construction/service/maintenance-related field.- Strong communication skills- A proactive problem-solver who can remain calm under pressure.- Competency with CRM systems and Microsoft Office.If you would be interested, please apply, or call Corinne at Pertemps Aylesbury.

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