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Banbury, Oxfordshire
Parts Administrator

Parts Administrator

ROSE & YOUNG RECRUITMENT LTD

Posted 3 days ago, valid for 7 days

Banbury, Oxfordshire OX16 0UD, England

Full Time

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Sonic Summary

The position is for a Parts Administrator in Banbury, working Monday to Thursday from 08:30 to 17:00 and Friday from 08:30 to 16:30.
The role involves sales order processing, handling customer queries, and coordinating with field-based engineers and courier companies.
Candidates should have a background in customer services or sales order processing, with excellent telephone manners and strong communication skills.
A background in technical sales is preferable, and a valid driver's license with own transport is essential.
The salary for this position is competitive, and candidates should ideally have at least 2 years of relevant experience.

Parts Administrator, BanburyHours of work - 08.30 - 5 pm (Monday - Thursday) - 08.30 - 4.30 pm (Friday

• Parts Administrator for Automotive parts• Sales order processing• Take orders over the phone from customers regarding parts requirements• Deal with queries from customers regarding parts• Send parts to Field-based Engineers• Liaise with courier company regarding deliveries and queries• Invoice customers for their parts orders• Raise credit notes if required for customers• Liaise with operations management regarding loan units for customers • Liaising with Technical Sales Engineer• Help other teams when required e.g. Accounts taking card payments online.• Arranging collections from customer or field-based engineers when required• Processing warranties and returns• Logging and processing all transactions for parts on accounts and CRM systems.

Skills required:

Excellent telephone manner and strong communication skills
Background within Customer Services/Sales Order Processing essential
Good MS Office skills
Background within Technical Sales preferable
Car driver/own transport essential

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