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We are looking for a versatile and experienced Office Administrator to work as part of a small and dedicated team. The role is full time and permanent offering a salary of up to £27,000 based onsite just outside Banbury in Bloxham. Working in a supportive and collaborative team who offer exceptional customer service to their customers arranging training events.
Job purpose:
To support the day to day activities in the business interacting with customers, suppliers and sub contractors. A pivotal role to the smooth running of business.
Key Accountabilities for the Office Administrator:
- Organising the delivery of training materials
- Preparing training materials
- Supporting with the sales process, validating leads, searching for potential customers
- Being first point of contact with customers via phone and email
- Rebooking existing customers
- Run weekly reports to a maintain all training records
- Allocating invoices
- Update course schedules on the website
- Maintain CRM system
- Following up training opportunities with new and existing customers
- Updating and maintaining the CRM system
- Updating training materials and e-learning programs
- Supporting with Sales organising social media posts
Key Skills for the Office Administrator:
- Strong organised administration experience
- Ability to work on multiple projects simultaneously
- Experience in working with bespoke CRM systems and online platforms
- High levels of accuracy and attention to detail
- Proactive approach, ability to use initiative and take ownership of a task
- Confident communicator with high levels of customer car
- Ability to build positive working relationships with internal and external team
- Adaptable in a changing environment
- Proficient in Microsoft Office
What's in it for you?
- Full time offering a salary of up to £27,000
- Mon - Fri 9.00 am to 5.00 pm
- Discretionary bonus scheme
- Development opportunities
- Collaborative working environment
- Free onsite parking
