Sales Administrator

We're recruiting on behalf of our client, who are a leading manufacturing business. This role is working for a business that are expanding and have impressive plans to grow. The sole reason this role has come available is due to promotion, which highlights the opportunity to grow and develop with this leading business. If this sounds like something you'd be interested in, then get in touch with Questech today. 

The Person:

• Experienced in an Administration role before.
• Effective communicator with internal team and customers.
• Experience with Microsoft office packages.
• Have worked as a: Administrator, Import Administrator, Business Administrator or any form of Administation role before. 

The Role:

• Support your Line Manager in the implementation of overall commercial and Service strategy.
• Effective order management of stock and site orders to conclusion of order.
• Ensure satisfactory customer service levels, support, and contact.
• Ensure customer queries and complaints are appropriately dealt with. They are escalated where necessary and brought to a satisfactory conclusion with regards order facilitation.
• Work with transport partner to ensure a deliverable and cost-effective service within stated delivery periods and equal or improve OTIF and Customer Satisfaction levels.
• Work with Supply Chain / Operations with regards to product availability ensuring agreed service levels of product availability can be met.
• Ensuring customer service levels and resolutions are effectively handled and satisfactorily resolved.
• Minimise our ‘Costs to Serve’.

This role is working Monday to Friday, 8:30 am until 5pm (M-THU) and on Friday 8:15 until 3:30pm. This role is paying up to £25k. Contact Shaun Treacy for more information.