Back to searchFacilities Account Coordinator
GH Engage Limited
Posted 9 hours ago, valid for 11 days
Basildon, Essex SS14 3RH, England
£35,000 per annum
Full Time
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Sonic Summary
- The Facilities Account Coordinator position in Basildon offers a salary of £35,000 and is a permanent, full-time role based in the office.
- Candidates should have extensive experience in Facilities Maintenance Coordination, Account Management, or scheduling for engineers, ideally within the retail sector.
- The role involves managing a large luxury retail account, ensuring efficient daily operations, and providing exceptional customer service.
- Key responsibilities include responding to facility issues, coordinating engineer appointments, and managing planned and reactive maintenance requests.
- The ideal candidate will be ambitious, proactive, and possess excellent organizational skills, with a focus on maintaining high standards of service.
Do you have extensive experience within a Facilities Maintenance Coordinator role, Account Management or have you scheduled for Engineers before? This is a great role where you will look after a large Luxury Retail account for a wonderful company based in Basildon.
My client, a well established Facilities and Maintenance company are currently recruiting for an experienced Facilities Account Manager to look after one of their luxury Retail Clients for their Europe division.
They are looking to recruit a candidate who has a background in Facilities and Maintenance and managing important contracts. This role would suit someone ambitious and proactive who wants to build a brilliant career with a company who really invest in their staff.
You will have experience ideally within the retail sector within Facilities and Maintenance and will have excellent customer service and be willing to go the extra mile to ensure the customer is happy. Your main focus will be to ensure the efficient day to day running of the account , ensuring everything follows the correct processes, when completing jobs, updating, further works etc whilst providing quality customer service and assistance.
Duties:
* Reacting to facility issues or repair requests and raising jobs on the internal system and ensuring you offer impeccable customer Service
* Monitoring inboxes, PPMS, Raising Purchase Orders
* Coordinating Engineers appointments
* Problem solving and working through queries
* Working on planned and reactive maintenance requests
* Checking progress and updating clients
* Producing purchase orders closing calls
* Preparing quotes and Budgets
You will liaise with lots of different end users from Senior Managers to Engineers and subcontractors. Based in a friendly department, this will suit someone organised with a background in Facilities Maintenance who has experience looking after prestigious accounts.
