Contact Centre Advisor

Contact Centre Advisor
Temporary 3 month contract
7 hours per day
Based in Pitsea
13.22per hour

Dealing with calls from tenants, processing rental payments, housing queries, booking repairs

Required experiences:

• Experience of working in a similar environment E.G working within an office that supports commercially focused services
• Self-Motivated, flexible, and Resourceful
• Able to work to tight deadlines
• Able to work as part of a team and on own initiative
• To prioritise heavy workloads
• To commit to operative in a customer focused environment
• Be a good team player
• Intermediate to advanced level with IT skills especially MS Word and Excel
• Experience of working in an administration/secretarial role
• Good standard of written English
• Self-discipline, with demonstrably good time management skills and the ability to manage several priorities
• Ability to multi-task, and work efficiently and accurately under pressure
• Professional and pleasant manner in dealing with internal and external customers
• Excellent telephone skills
• You will be expected to carry out the below duties: