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Do you have experience managing a despatch department
My client are one of the largest international independent manufacturers of aerospace detailed parts and is recruiting for a Despatch Operator who as knowledge of Export.
Purpose of role and key accountabilities:
- A background in running a dispatch department would be highly advantageous.
- Responsible for all delivery paperwork, PODs including tracking of parts
- knowledge of export requirements to Europe and USA and to chase and track deliveries an advantage
- Works well in a high-pressure environment
- Good interpersonal and communication skills
- Ability to build a strong team with a good working relationship with other departments
- Strong administration, organisation, and IT skills
- Responsible for all delivery paperwork, PODs including tracking of parts
- Responsible for undertaking all export shipments, including communications with couriers
- Ensure all KPIs, targets and safety objectives are being met or exceeded in department
Core skills/attributes needed:
- Good level of organisational skills
- "can do" attitude.
- Ability to prioritise workload and work under pressure.
- Excellent time management skills, methodical worker with high level attention to details.
- Confidentiality at all times
The employee must also strive to support the elements of the SQCDP framework of the wider business
- Safety: work in line with all accredited company safety standards in order to provide a safe working environment for all
- Quality: support the quality accreditations across the business to ensure the delivery of a 'right first time’ performance
- Cost: support the continuous improvements in cost reduction activities across the company in order to deliver increased profitability and value for money to our customers and stakeholders
- Delivery: drive improvement in delivery performance to continually exceed customer expectations and targets
- People: support organisational capability and influence cultural change by embracing diversity, inclusion, wellbeing and community
