Revenues Officer
Basildon
20 per hour
Full Time Contract

Novax Recruitment is actively seeking a Revenues Officer based in Basildon. This is a contract role working full time hours. There is a minimum expectation to work office based one day a week.

The job:

Working within the Council Tax Recovery team, predominantly taking all incoming recovery calls from Council Tax charge payers, taking payments and setting up special payment arrangements.
Communicate with taxpayers and other interested persons, predominantly by telephone, to identify occupiers, owners for liabilities, discounts and disregards.
Serve various legal notices and invoices for all debt types, implementing payment agreements and take appropriate action for collection and recovery.
Maintain knowledge of Council Tax and Benefits legislation, including debt collection, enforcement and insolvency law.
Identify cases of hardship or other circumstances where a debt may be irrecoverable and to make recommendations for write-offs, referring debtors to local welfare benefits and debt counselling groups

The candidate:

Demonstrable experience of working in a recovery section or in a similar environment dealing with the collection of various debt types
A good working knowledge of Council Tax and NNDR law and procedures
Experience of customer/public contact demonstrating good communication and interpersonal skills
Experience of accurately maintaining and interpreting personal and financial data
Experience of using office information systems, specifically CIVICA.

How to apply:

Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or call me on (phone number removed)