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Customer Support Specialist

Office Angels
Posted 2 days ago, valid for 15 days
Location

Basingstoke, Hampshire RG21 7QU, England

Salary

£26,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A world-leading manufacturer is seeking a Customer Service Representative in Basingstoke to serve as the main point of contact for customers.
  • The role requires exceptional communication skills and offers a salary range of £26,000 to £28,000.
  • Candidates should have advanced office experience and excellent telephone skills, with a preference for those who can demonstrate the ability to learn new systems.
  • The position involves responsibilities such as order processing, account management, and communication with sales managers.
  • The company is looking to recruit candidates quickly and is able to interview ASAP, so interested applicants should apply with their CV or contact Simon for more details.

A world leading manufacturer is seeking a Customer Service Representative to join their busy team in Basingstoke, you will be the main point of contact for new and existing customers. This role is varied and would suit someone with exceptional communication skills.

Salary: 26,000 to 28,000

Hours: Monday to Friday 8.30am to 5.00pm

Benefits: Attractive annual leave allowance including bank holidays off, Company pension, bonus scheme, free parking and a lot more.

Your main responsibilities will be

  • Designated Account responsibility, dealing directly with our Manufacturing partner
  • Quote and Data entry, Contract Review, handlings of NDA's where necessary
  • Manual Order entry, Order Processing & Order acknowledgements
  • Awareness of multi-currency processes
  • In-house communication with Sales Managers
  • Setup of new customer accounts, processing Application Forms, End User Statements
  • Running weekly systems reports and performing updates to sales orders where necessary
  • Management of weekly Order Books and Shipping reports with Manufacturer and Shipping Warehouse

This amazing company will look to recruit candidates with the following;

  • Advanced office experience conversant with Microsoft Office
  • Advanced organisational skills within Microsoft Outlook
  • Excellent communication and telephone skills required providing assistance to customers, suppliers and colleagues
  • Demonstrate the ability to learn new systems

If you think your skills and experience match the above then apply today with your up to date CV or alternatively for a quick response call (phone number removed) and speak to Simon to discuss this role in further detail.

Our client is able to interview ASAP for a quick turnaround - so don't miss out!!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.