Service Scheduling Supervisor (Coordinator/Scheduler/Planner/Controller)
Bedford
£31,000 + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + Sick Pay
37.5 hours, Monday to Thursday 8.45am to 5.30pm & Friday 8.45am to 4.15pm (Can be flexible)
Home Working 1 Day a Week Monday or Friday
Service Scheduling Supervisor available in a professional and people focused business. The role will suit those looking for a busy leadership role in a friendly and team-based environment.
To apply for the Service Scheduling Supervisor role, you need to either have leadership experience or looking to move into a leadership role. Although scheduling experience is advantageous the key skills requirements are to be highly organised, confident communicating over the phone, have excellent attention to detail and must also be computer literate. Full training on the company's products and systems will be provided.
This is a hands-on leadership role where you will be planning and scheduling whilst supervising a team of 8. You will oversee the team of schedulers to ensure they plan, organise and deliver to agreed level of targets and exceed customer expectations.
The company are professional and people orientated creating an excellent team based culture.
The Service Scheduling Supervisor Role:
*Oversee planning and scheduling of maintenance in the team
*Deliver all service activity in line with KPI’s.
*Oversee a team of 8.
*Provide consistency in the scheduling team and create valued team culture.
*Reporting to the UK Scheduling Manager.
*Main point of escalation for the schedulers.
The Person Required for the Service Scheduling Supervisor:
*Leadership skills or wanting to move into a leadership position
*Scheduling, customer service, administrative skills or similar
*Highly organised.
*Attention to detail
*IT literate
*Strong focus on customer satisfaction and long-term customer relation building.
Back to searchService Scheduling Supervisor
Luton Bennett
Posted 3 days ago, valid for 2 days
Bedford, Bedfordshire MK44 3UG, England
£31,000 per annum
Full Time
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Sonic Summary
- The Service Scheduling Supervisor position in Bedford offers a salary of £31,000 along with 25 days of holiday, bank holidays, and an 8% employer pension contribution.
- The role requires either existing leadership experience or a desire to transition into a leadership role, with a preference for candidates who are highly organized and computer literate.
- Candidates should possess strong communication skills and attention to detail, though scheduling experience is not mandatory as full training will be provided.
- This hands-on leadership role involves supervising a team of 8 schedulers to ensure service delivery meets agreed targets and exceeds customer expectations.
- The working hours are 37.5 hours per week, with flexible arrangements available, including one day of home working each week.
