Job Title: Despatch Desk Operator

Location: Sharpness

Pay Rate: ££11.50ph

Contract: Temporary

Days: Monday - FridayHours: 7am -16.00pm

gap personnel Gloucester are currently recruiting a Despatch Desk Operator to join their Client based in Sharpness.

Main Responsibilities

To assist the Transport co-ordinator to ensure the efficient running of the despatch desk

To accurately produce site paperwork, consignment notes and picklists

To accurately ensure the weighbridge (Site Dependant) is operated in accordance with company procedures and policies, ensuring vehicles are weighed in and off site

Ensuring goods are received and despatched accurately according to company procedures and protocols

Ensuring accurate information is produced for Ship discharges (Site Dependant)

Ensuring the health and safety site rules are clearly explained to haulage contractors

Checking of legal compliance with required legislation (ADR documentation)

Ensuring that all outstanding bookings are executed on a daily basis by regularly communicating with haulage companies, where booked loads have not been collected. Raising any issues with the Transport co-ordinator & Site Management

Communicating on the telephone in a polite and courteous manner

Accurately confirming pick lists

Answering the Telephone and passing on clear detailed messages

To adhere to company procedures in relation to all aspects of the IT systems, Business admin processes, Procedures and policies

Working under the guidance of the Business Support Services team in relation to policies, Procedures and policies

To carry out any reasonable request in ensuring the efficient execution of the role

Knowledge, skills and experience required

A can do attitude is essential in this role, to ensure our customers receive a high level of service

An excellent telephone manner is essential, having the ability to communicate clearly at all levels and keep a calm presence within the office and on the telephone when under pressure

Accurate computer skills required to ensure the correct information is recorded for all aspects of the role

Ability to work within a small team in the office environment

Good general understanding of PC applications including Microsoft Word and Excel

As part of the selection process, inductions will be held on site in line with their health and safety policies.

Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don’t have a CV? Call the office on and the team will help you with your registration.

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