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Student Engagement Officer

Student Engagement Officer

TPP Recruitment

Posted 2 days ago, valid for 14 days

Birmingham, West Midlands B27 6QS, England

Part Time

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Sonic Summary

The position of Student Engagement Officer is available in Birmingham, requiring onsite work five days a week.
The pay rate ranges from £13.07 to £14.95 per hour, plus holiday pay, for a full-time commitment of 37 hours per week.
This temporary role lasts three months from May to July and involves supporting both Home and International students at a higher education institute.
Candidates should have experience in customer service and administration within the higher education sector, with knowledge of UKVI regulations being desirable.
Strong communication, interpersonal, and IT skills are essential for this role, which also requires the ability to work independently and as part of a team.

Job Title: Student Engagement OfficerLocation: Birmingham (onsite, 5 days a week)Pay Rate: £13.07 - £14.95 per hour + holiday payHours: Full-time (37 hours per week, Wednesday to Sunday)Contract: Temporary (3 months, May-July)Are you passionate about supporting student success and available to work onsite in Birmingham?We are seeking a proactive Student Engagement Officer to provide essential support to Home and International students at a dynamic higher education institute. This role involves managing student attendance, supporting re-enrolment, maintaining records, and promoting student events.Key Responsibilities:

Respond to student queries and provide timely support.
Communicate changes such as timetable adjustments and class cancellations.
Manage re-enrolment for progressing students and coordinate Staff-Student Committee meetings.
Maintain attendance records in compliance with University and UKVI requirements.
Regularly update student data in the management system (e.g. SITS).
Organise student events and handle student letter requests.
Ensure high-quality customer service and smooth student engagement processes.

Ideal Candidate will have:

Experience in customer service and admin in higher education.
Knowledge of UKVI regulations and student funding (desirable)
Strong communication, interpersonal, and IT skills.
Self-motivated and able to work independently and in a team.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

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