Income Manager

Niyaa People

Posted 7 hours ago, valid for a month

Birmingham, West Midlands B27 6QS, England

£37,000 - £39,000 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

A well-established Client in Birmingham is seeking an Income Manager to lead their income recovery team.
The position offers a competitive salary ranging from £37,000 to £39,000 per year and is available on a permanent basis with hybrid working options.
Candidates should have proven experience in income recovery within social housing, with prior experience as an Income Manager preferred.
Key responsibilities include overseeing the income collection team, managing complex arrears cases, and collaborating with other departments for effective income recovery.
This role provides an opportunity to make a significant impact on the income service while receiving support for personal development.

We are working with a well-established Client in Birmingham who are seeking a proactive and knowledgeable Income Manager to lead their income recovery team.Income Manager - BirminghamSalary: £37,000 - £39,000 per yearLocation: Birmingham (Hybrid Working Available)Contract: PermanentEmployer: Housing AssociationKey Responsibilities:

Oversee the day-to-day management of the income collection team, ensuring processes are followed and targets are achieved.
Support the team to maximise rent collection, minimise arrears, and provide advice and assistance to tenants facing financial challenges.
Take responsibility for complex arrears cases, including preparing and attending court when necessary.
Collaborate with other departments and external agencies to ensure a joined-up approach to income recovery and tenancy sustainment.
As Income Manager, you will also contribute to shaping policies and procedures to ensure continuous service improvement.

What We're Looking For:

Proven experience working in income recovery within social housing.
Previous experience as an Income Manager, or demonstrable experience supporting or mentoring staff in a similar setting.
Confident handling legal processes related to arrears recovery.
Strong knowledge of arrears procedures, welfare benefits, and tenancy support services.
Passionate about delivering a high-quality, customer-focused income service.

Why Apply?

Competitive salary of £37,000 - £39,000.
Flexible working with hybrid options.
Opportunity to make a real impact and shape the income service.
Investment in your development to support your growth as an Income Manager.

How to Apply:If you are interested in this Income Manager opportunity, apply today or contact Tiyana directly at or call for an informal chat.

Apply now in a few quick clicks

Income Manager

Senior Financial Reporting Manager

Accounting & Financial Reporting Manager

Finance Manager