Technical Director (HVAC / Applied Technology)

Technical Director (HVAC / Applied Technology)

The Department

The department provides technical support and guidance for all departments and clients, and is
responsible for the design and development of cutting-edge air-conditioning systems.

The Role

As a Technical Manager, reporting to the head of the department, your role bridges technology,
regulatory, engineering and business (operational and commercial) matters, making you a vital
link in the organisations success.

Key Responsibilities

Technical Leadership and support:

• Team Management: set relevant KPIs for team members, conduct regular reviews, and
• facilitate skill development.
• Provide direction and support to ensure compliance with relevant legislative specifications
• and standards.
• Resource Management: Monitor team holidays and working hours to ensure adequate
• staffing levels.

Research and Development:

• Coordinate the regular testing of products to address faults and provide evaluations in order
• to improve them.
• Proposing and implementing of new technologies into the company product portfolio and
• processes.
• Research competitors.

General

• Contribute to the production and development of software systems/engineering tools to
• streamline activities of Sales/Projects/Technical departments.
• Technical Bulletins: Prepare technical bulletins for internal and external stakeholders, for
• existing products and new product launch.
• Pre-Sales and After- Sales Support
• ACE Promotion: Promote the ACE (Air Conditioning Excellence) approach within the team.
• Bringing together individuals who function interdependently coordinating activities to
• achieve common goals.
• Act as a key contact with customers who have technical issues.
• Management Reports: Provide monthly management reports.
• Sales Meetings: Participate in strategic meetings, delivering department updates during
• quarterly sales meetings.

Product Knowledge and Compliance:

• Stay Informed: keep abreast of product related issues, industry changes, legislation, and
• health and safety standards.
• Training and Development: Assist in training and developing apprentices within the team
• and business.

Required kills and Competencies:

• Awareness of DX refrigeration and the ability to select the necessary component including
• different compressor types, evaporators, condensers and all interconnecting pipework and
• valves.
• Heat transfer and heat exchange knowledge.
• Good technical aptitude with a relevant technical qualification, e.g minimum HNC or
• equivalent
• The ability to run several projects simultaneously.
• Excellent communication skills to liaise with internal and external stakeholders at all levels.
• Team Player: Collaborate effectively with cross-functional teams.
• Strong written and numerical abilities.
• Understand engineering principles and apply them to technical challenges.
• Self-motivated with ability to work under pressure and under your own initiative.
• Problem Solving skills, analytical skills, and the ability to make decisions quickly.
• Strong fault-finding skills related to HVAC systems.
• Organisational and team leader skills
• Knowledge of regulatory standards relevant to industry
• The ability to investigate and identify trends.

What we offer: