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Quotations & Technical Support Coordinator

Bridge Recruitment UK Ltd
Posted a day ago, valid for a month
Location

Birmingham, West Midlands B27 6QS, England

Salary

拢25,000 - 拢37.5 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed鈥檚 services as part of the process. By submitting this application, you agree to Reed鈥檚 Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Quotations & Technical Support Coordinator position is based in Birmingham with a salary of GBP25,000 per year.
  • This full-time, permanent role requires candidates to have a strong willingness to learn and excellent communication skills.
  • Responsibilities include providing accurate quotations, liaising with the sales team, and managing customer inquiries.
  • Candidates should have knowledge of CAD software and a keen attention to detail, with the ability to work in a fast-paced environment.
  • While relevant experience is beneficial, a minimum of one year in a similar role is preferred.

Quotations & Technical Support Coordinator Location: Birmingham Salary: GBP25,000 per year Hours: 37.5 hours a week. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for a Quotations & Technical Support Coordinator to join their ever-expanding team. Responsibilities of the Quotations & Technical Support Coordinator: 路 Interpreting customer enquiries to provide timely and accurate quotations, using Salesforce and the quotations package. 路 Learning to use the commercial pricing structures and strategies to competitively price both large and small projects. 路 Learning which of the products can provide the best solution for individual project quotations, both in terms of installation and cost. 路 Answer inbound phone calls and email enquiries relating to quotations and product support. 路 Liaise closely with the external sales team and other internal departments such as CAD team and Customer Services to ensure all quotation, product and other sales enquiries are dealt with accurately and professionally. Requirements of the Quotations & Technical Support Coordinator: 路 Enthusiastic approach and willingness to learn are essential, mainly by internal team coaching and self-motivated learning using our product technical guides and other resources. 路 A clear and confident communicator with excellent written and verbal communication skills. 路 A keen eye for detail. 路 Ability and desire to work in a fast-paced internal sales office environment, with time critical deadlines on quotations/enquiries to be met daily. 路 Ability to be adaptable and to be able to multi-task between competing deadlines and priorities. 路 Remain calm under pressure and maintain professional standards. 路 Well organised and able to manage/prioritise multiple tasks. 路 Focused and able to maintain a high quality and timely work output. 路 CAD based role so knowledge in 3D modelling i.e. AutoCAD / REVIT / Navisworks. 路 Attention to detail when checking data & creating written works. 路 A basic aptitude for IT skills (word, excel, PowerPoint). 路 A clear communicator. Beneficial to have: 路 Relevant (electrical) knowledge and/or work experience. 路 The ability to understand CAD drawings and schematics. 路 The ability to work effectively both independently and within a team environment. Ideally: 路 A valid UK driving licence. If you feel like you meet the above criteria for the Quotations & Technical Support Coordinator role, then please apply now!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed鈥檚 services as part of the process. By submitting this application, you agree to Reed鈥檚 Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.