Internal Account Manager

Oakley Recruitment is working in partnership with an organisation based in Witton. This is an excellent opportunity to join an expanding team as an Internal Account Manager on a full-time permanent basis

Culture and Environment

The company culture has a family feel to it they pride themselves on ensuring all team members feel included. They go above and beyond, dedicating time and resources for the well-being of their staff, firmly believing that their employees are the company's greatest asset.

Personality

This role is ideal for individuals who are self-motivated and eager to enhance their skills. Collaboration with colleagues is essential for success, and the ability to effectively organise and manage multiple responsibilities and objectives is key

Reward

• £27,513 on 1st April 2024 (+ Bonus and Overtime)
• Monday to Friday 8:30am 5:45pm
• Saturdays 9.00am 12:00pm (overtime on a rota basis)
• Pension scheme
• Overtime available
• Staff discount schemes
• Annual leave loyalty scheme
• Employee Benefits Package
• Loyalty Recognition Scheme
• Company sick pay
• Manufacturer backed training.
• 28 Days (including Bank Holidays)
• Employee Benefits Package (including Discount Club and EAP) upon completion of probationary period

Duties & Responsibilities

• Making inbound and outbound phone calls
• Communicating with an existing customer base
• Building strong relationships resulting in repeat business
• Processing orders and offering promotional offers
• Updating client records

• 2 years experience of working within sales or tele-sales environment
• Keen interest in motorcycles and motorcycle industry prefered
• Experience of supporting customers in a B2B environment
• Professional telephone manner
• Self-motivated individual with a strong work ethic
• Adaptable and able to think outside the box and use their initiative
• Ability to work well within a team
• General administrative skills
• Excellent Microsoft Office, Microsoft Excel, and keyboard skills
• Strong team player
• Strong Literacy and Numeracy skills
• Communication and organisation
• Wanting to build an understanding of the market, products and motorcycle industry
• A willingness to learn and develop technical knowledge of the motorcycle industry by means of in-house and external training but also under their own initiative.

Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.