National Account Manager

Account Manager - WasteManagement
Location: Flexible
Salary: £40K + Uncapped Commission
Job Type: Full-time, Permanent

Overview of the Role
Hexis Talent is recruiting on behalf of our client for an Account Manager to join their expanding team. This is a pivotal role, focused on maintaining and growing relationships with existing clients. The successful candidate will manage a portfolio of accounts, ensuring customer satisfaction while identifying opportunities for upselling and cross-selling services. If you have a background in account management and a passion for waste management, this could be the perfect role for you.

Main Responsibilities

Client Relationship Management

• Maintain and develop strong relationships with current clients, acting as the main point of contact for all inquiries.
• Proactively address client needs, ensuring high levels of satisfaction and collaborating with internal teams to meet and exceed expectations.

Account Growth

• Drive account growth by identifying new opportunities to upsell or cross-sell services.
• Meet and exceed sales targets by effectively managing your client portfolio and introducing new services or products as client needs evolve.

Communication and Coordination

• Ensure effective communication with clients to guarantee their needs are met efficiently.
• Collaborate with internal departments to resolve issues quickly and deliver excellent service.
• Keep clients informed on relevant products, services, and market trends.

Data Analysis and Reporting

• Regularly review and analyse client performance data, using insights to recommend improvements.
• Provide reports on key account metrics and highlight areas for potential growth or improvement.

What Youll Bring to the Role

• Passion for Sustainability: You care deeply about environmental conservation and the role waste management plays in it.
• Proven Account Management Expertise: Experience managing high-value client portfolios, ideally within the waste management sector.
• Problem-Solving Skills: You think on your feet, adapting quickly to client needs and challenges.
• Self-Motivated: A highly organised individual who drives results, with strong negotiation and presentation skills.
• IT Skills: Solid working knowledge of MS Office and other relevant tools.

Perks and Benefits

• A competitive base salary, negotiable for the right candidate.
• Uncapped commission based on account growth and performance.
• 20 days holiday plus Bank Holidays, with up to 5 additional days for long service.