Field Service Manager

Up to 57,000 + Company Car, Private Healthcare, Quarterly Bonus

Solihull

My client are a leading design and manufacturer within their industry, whilst boasting an ownership of over 80% of the market share that they operate in. They have been operating succesfully for a number of years and continued to grow even during the pandemic.Due to this significant and sustained growth the Aftersales and Service business unit is looking to add a Field Service Manager to their team. The role would suit an individual from the plant hire, material handling, commercial vehicle, lifting equipment background. Due to the nature of the role around half of your time will be spent visiting customers to build on existing relationships.

The role of Field Service Manager:-

Manage circa 15 Field Service Engineers
Manage absence, performance, and appraisals for the team.
Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements
Carry out regular site monitoring
Maintain relationships with customers, addressing any queries and complaints and improving service (visiting customers)
Manage recruitment of Engineers

Ideally the Field Service Manager will:-

Have atleast 5 years experience in a similar role
Relevant technical qualifications
A strong relationship builder
Experience within material handling, commercial vehicle, construction equipment, plant hire or bespoke machinery

If you are interested in the position of Field Service Manager, please apply with a copy of your CV and a member of the LG Engineering Solutions team will be in touch shortly.