Technical Support Engineer

One of the UK's most successful distributors of CCTV, IP, Access Control and Intruder Detection solutions is looking for a Technical Support Engineer to join their successful team in Blackpool.The company you will be joining is part of an impressive group with an annual UK turnover exceeding £1 billion. The company continues to grow through acquisitions and they pride themselves on building long-lasting relationships with their customers, suppliers and employees. They currently employ over 1,700 people across the country and with continued growth, this number continues to expand.Role ResponsibilitiesAs a Technical Support Engineer, you will:

• Provide in-depth customer support on a range of products and technologies via phone and email
• Provide specific guidance on configuration and set-up of equipment
• Help customers to understand and adapt to new products quickly
• Assist in efficient diagnosing and rectifying of issues
• Determine customer's specific requirements and meet this need with the design of a 'best fit' solution

RewardsAs a Technical Support Engineer, you will receive:

• A starting salary on £28,000 - £33,000 (depending on experience)
• Annual uncapped bonus
• Optional membership of the excellent company pension scheme
• 25 days holiday allowance
• Working hours are 09:00-17:30 Monday to Thursday, 09:00-17:00 Friday

RequirementsTo be successful in this Technical Support Engineer role, you should be:

• From a CCTV or IT Networking background
• An excellent communicator with strong computer skills
• Able to learn new concepts quickly

Submit your application today to find out more!