Job Title: Customer Service Co-ordinator Salary: £26,000 Location: Elstree, Borehamwood Contract: Permanent Hours: Permanent - 40 hours per week shift patterns between Monday to Sunday, 8am to 8:30pm Our client is looking for an enthusiastic and friendly customer service professional to join their small customer service team. SKILLS REQUIRED - Proven customer service experience - Dedicated to offer excellent customer service and represent a brand - Ability to work towards SLAs/ targets - Excellent computer skills, including Microsoft packages - Positive and pro-active approach to work RESPONSIBILITIES - Dealing with inbound communication via phone and email - Handling any complaints and escalating where necessary - Handling new and existing bookings - Sending out confirmations to clients regarding their bookings - Liaising with customers from start to finish, ensuring they are always informed - Cross-selling any products to the customers ADDITIONAL INFORMATION - 25 days annual leave + bank holidays - Auto-enrolment pension - Free parking on site - Opportunity to earn incentives with good performance Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Back to searchCustomer Servcie Advisor
Smart 10 ltd
Posted 14 hours ago, valid for a month
Borehamwood, Hertfordshire WD6 4NB
£24,000 - £28,800 per annum
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- The job title is Customer Service Co-ordinator with a salary of £26,000.
- The position is located in Elstree, Borehamwood and is a permanent role requiring 40 hours of work per week.
- Candidates must have proven customer service experience and a positive, proactive approach to work.
- Responsibilities include handling inbound communications, managing bookings, and cross-selling products to customers.
- The role offers 25 days of annual leave plus bank holidays, along with additional benefits and incentives for good performance.
