Sales Administrator

• Location: Bournemouth
• Job Type: Full-time
• Salary: £25,000

We are seeking an Administrative Assistant to provide essential support to our Business Manager, Customer Experience Director, and the Sales and Marketing Team. This role is perfect for someone who is driven, passionate, and ready to engage with exciting projects across multiple departments. The ideal candidate will have a knack for planning and organising, supporting our Sales team to excel in their roles.

Previous experience in administrative or customer service roles is advantageous but not essential. 

• Sales Support & Administration:

  • Monitor and manage overdue tasks for Relationship Managers and Telesales.
  • Input and track daily figures, maintaining the Resale Summary and daily forecast sheets.
  • Update Salesforce for pipeline cases, ensuring first appointments are converted into opportunities.
  • Generate and distribute weekly and monthly reports, including leads and sales velocity updates.
  • Maintain sales policies and procedures and provide holiday cover for Customer Experience roles.
  • Handle various administrative tasks such as scanning, filing, and document retrieval.
  • Coordinate discovery days and nurture days, manage RSVPs and post-event follow-ups.
  • Ensure compliance with all required forms and documentation for plot file checklists.

• Resale & Property Tracking:

  • Conduct weekly site visits to maintain stock levels in the sales office.
  • Manage property inspections, cancellations, and post-exchange/completion communications.

• Financial Support:

  • Process telesales commission checks and handle mileage and expenses.
  • Raise purchase orders for sales invoices and monitor payment statuses.

• Governance & Compliance:

  • Ensure completion of landlord logs and checks.
  • Assist with document registration with the Land Registry and the removal of unilateral notices.

• Events & Community Engagement:

  • Coordinate with third-party suppliers for events and community engagement activities.
  • Assist with event-day coordination including setup and cleanup.

• Proven experience in an administrative or sales support role.
• Strong organisational and time management skills.
• Excellent attention to detail, with the ability to multitask and prioritise effectively.
• Proficiency in Microsoft Office, particularly Excel.
• Strong written and verbal communication skills.
• Familiarity with Salesforce and property management systems is a plus.

• Competitive salary and performance-based incentives.
• Professional development opportunities, including Salesforce training.
• A collaborative and supportive team environment.
• Opportunities to make a tangible impact in a growing organisation.

To apply for this Administrative Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.