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Arcas Technology is partnered with a Tech Consultancy based in Bournemouth, that is currently seeking a skilled IT Infrastructure Engineer to join their team on a permanent basis.
They are seeking a highly skilled and experienced IT professional with a strong background in infrastructure management, network administration, and technical support. The ideal candidate will have a minimum of 5 years in a similar technical role, with proven expertise in managing both on-premises and cloud infrastructure, including servers, networks, and storage systems.
Role Overview:
- Responsible for maintaining and enhancing both on-premises and cloud-based infrastructure, covering servers, storage systems, and networks.
- Oversee and support the network infrastructure, ensuring optimal performance, availability, and redundancy across various locations.
- Provide in-person technical assistance to ensure smooth operations.
- Deliver 3rd line support, handling escalated issues from the service desk.
- Lead or assist in planning and executing IT projects.
- Keep detailed records of systems, configurations, and processes. Ensure all documentation adheres to industry standards and regulations.
- Previous experience in a service-oriented environment is preferred.
- Relevant industry certifications are required.
Required Technical Skills:
- Networking Expertise: Extensive knowledge of network protocols with experience configuring and managing LAN, Wi-Fi, and WAN systems.
- Familiarity with HPE Aruba networking is essential.
- Firewall Management: Hands-on experience with firewall administration, with FortiGate being preferred.
- Microsoft Infrastructure: Strong expertise in managing Microsoft platforms, including Windows Server, Office 365, and Entra administration.
- Virtualization & Hardware: Solid understanding of Hyper-V, as well as HPE server hardware and storage systems.
- Apple Devices: Competency in managing MacOS and iOS devices.
- ITIL & Service Management: Familiarity with the ITIL framework and best practices for service management.
If you believe you are a strong candidate for this position, please send your CV to Andy Dale at Arcas Technology.
