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We are seeking an experienced candidate with customer service experience and strong French language, both written and verbal. The successful candidate will have proven administration experience to manage high volumes of order processing. An exciting opportunity within a dynamic and busy team!
Job Title: French Speaking Customer Service Representative
Salary: 28,000 - 30,000 per annum
Location: Bracknell
Responsibilities:
- Using your French Language to manage a retail client portfolio for order management and processing
- Processing client retail orders onto the CRM system to release accurate information to 3rd Party distributors
- Ensuring all EU orders are compliant with ever-changing EU and Customs regulations
- Liaising with 3rd Party warehouses to ensure orders are actioned, packed, and dispatched in line with client guidelines
- Providing proactive, excellent customer service both written via email and verbal
- Following up delivery discrepancies ensuring invoices are paid
Skills & Experience:
- French language both written and verbal
- Customer Service experience
- Order management/ administration experience (preferred)
- Great communication skills and "can do" attitude
- Well organised and reliable, able to work on own initiative
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
