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Account Executive Reposessions

executive careers
Posted 2 days ago, valid for 10 days
Location

Bracknell, Berkshire RG42 2HJ

Salary

£60,000 - £72,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Account Executive is a permanent role based in Bracknell, requiring previous experience in Motor Finance or an FCA regulated environment, ideally with a background in collections.
  • The job involves assisting an external team in vehicle recoveries, managing caseloads, and acting as a liaison between lenders and customers, while ensuring compliance with FCA guidance.
  • Candidates should have good computer literacy and the ability to prioritize tasks under pressure, with a strong understanding of FCA regulations and experience in asset recovery.
  • The role offers a mix of office and home working, reflecting the company's values-driven culture and commitment to equal opportunities.
  • The salary for this position is competitive, and candidates are expected to have at least two years of relevant experience.

Account Executive

Must have previous experinece ideally in Motor Finance and or an FCA regulated environment. Ideally collections.

Term:

Permanent

Working hours:

Monday to Friday 9-5:30pm

Team:

CollectionandField

Location:

Agile/Bracknellbased

Theteam

TherolesitswithintheCollectionandFieldServicesTeam

Therole

TheroleinvolvesworkingwithintheMotorFinanceRecovery’sdepartment,mainlyassistinganexternalteamof Appointed Representatives in field based vehicle recoveries.

Main responsibilities

  • InstructingcaseloadstogeographicallyAppointedRepresentatives
  • ActingasagobetweenforLendersandtheircustomersonceacasehasbeenterminatedusinganunderstanding of FCA guidance
  • AssessingandreviewinglivecaseloadstoensureaTCFbasedresultforourlender
  • Tracingabscondedindividualsandassessingthenextstepsforacase
  • Workingwithlocallysourcedexternalrecoverycompaniesandusingskilltomanageabudgettoenableaprofitable outcome for all stake holders
  • Answeringinboundcallsandcalling/texting/emailstocustomers
  • Aspartofyourrole,youwillberesponsibleforsupportingandpromoting theQualityManagementSystemas guided by Senior Management

Repossession

  • Toreviewaccountsandfind thebestroutetoaresultby:
  • ChasingArs
  • Tracingtraditional-Autotrace,Experian,TraceIQ,

Equifax

  • Tracingnon-traditional-Google,linkedin,social
  • media,Insolvency,CompaniesHouse
  • Calling/Texting/Emailstocustomers
  • Chasing/updatingclients
  • Vehiclechecks-Cazana/AskMid/Tax&Motchecks
  • ANPR
  • Vehicletracking
  • Locatingcontactdetails
  • Callingemploymentdetails
  • Reportingvehiclesasstolenwhenrequired
  • ReviewingcasesreturnedbyAR’s

Collections

  • Arrangingstandardcollectionsswiftly
  • Callingrepossessioncasestoconverttocollections
  • Arrangingcompounds
  • SayinginstantyestoANPR requests
  • Arrangingoverseascollectionsandprovidingquotes
  • ArrangingAdministrationfleetcollectionsutilising
  • transporterstosave costs

Reconnects

  • ManagingallreconnectswhethertheybevehiclePRErog,Postvehicleshortfall,
  • Propertyarrears,preevictionorarrearsCollectionsandunderstandingeach
  • clientsinterpretations
  • ReportWritingandevidencegathering
  • Instructing Ars
  • ChasingArs
  • Calling/Text/Emailingcustomers

Administration

Activitiesbelowtobesplitbetweentheteamonadailyrotatingbasis

  • Creatingnew cases
  • Billing
  • Negreports
  • RogReports
  • RequestingLBAs
  • ManagingInbox
  • Savingphonecalls
  • UpdatingANPRnetwork
  • Keeper checks
  • VehicleChecks

Additionaltasks

  • Inboundphone calls
  • AssistingArs
  • RespondingtoARmessagesthrough Teams

Skillsand qualifications

  • MusthaveagoodunderstandingoftheFCA
  • IdeallyheldasimilarpositionwithintheMotorFinanceRecoveriesIndustryeitherasalenderorcollector
  • Goodcomputer literacy
  • Abilitytoprioritiseandworkwellunderpressure

Wewouldlovetohearfrompeoplewithexperience inAssetRecovery,familiarwithFCAregulationsandexperience as a lender in recoveries or similar.

Weidentifywithcandidateswhoareteamplayersandshowastrongworkethic.

Weprideourselvesonhavingacultureandthetechnologythatlendsitselfwell toagileworkingpracticesandinthis role we expect to offer a mix of office and home working.

Weareavalues-drivenbusiness-ourvaluesareatthecoreofthecompanyandweevaluatehowwebehavein accordance with these values.

Equalopportunities

Equal Opportunities employerpromotingequality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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