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Customer Experience Specialist

Cactus Search
Posted 6 hours ago, valid for an hour
Location

Brighton, East Sussex BN1 8EG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Experience Specialist position is based in Brighton with a salary of £25,500 plus benefits.
  • This role is ideal for energetic and enthusiastic candidates who enjoy helping people and building rapport with customers.
  • Candidates should possess strong communication skills and attention to detail, ensuring excellent service delivery.
  • The company is seeking individuals who are quick learners, enjoy problem-solving, and thrive in a collaborative team environment.
  • Experience in customer service is preferred, but specific years of experience are not mentioned.

Customer Experience SpecialistBrighton£25,500 + BenefitsCactus Search are delighted to be working with this new client that is going from “startup” to “scaleup” in 2025 and is looking for energetic, enthusiastic Cx Specialist to join its growing Customer Experience function.Customer Experience is the heart and soul of the organisation, and you will be the friendly face and expert in guiding its customers in delivering outstanding service.The ideal candidate for this role will love helping people and have a natural ability to build rapport and relationships with customers. You will be a natural communicator, whether it’s on the phone, via email, or through chat.The Customer Experience Specialist will have strong attention to detail and take pride in delivering and exceeding customer expectations.You will be quick learner, enjoy solving problems and working in a collaborative team environment.If you would like to learn more about this opportunity, then please forward your CV via the application button. We look forward to hearing from you!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.