- Cultivate and maintain strong relationships with clients, serving as their primary point of contact.
- Gain a deep understanding of clients' business goals, target audience, and industry landscape.
- Collaborate with cross-functional teams, including Developers, SEO specialists, content creators, and social media experts, to implement effective marketing campaigns.
- Monitor campaign performance, analyse data, and provide clients with insightful reports and actionable recommendations.
- Proactively identify opportunities to upsell and expand services to existing clients.
- Keep abreast of the latest digital marketing trends, tools, and best practices.
- Bachelor's degree in Marketing, Business, or related fields.
- Proven experience in digital marketing, preferably within an agency environment.
- Proficiency in various digital marketing channels such as Websites, SEO, SEM, social media, content marketing, and email marketing.
- Exceptional communication skills, both written and verbal, to effectively liaise with clients and internal teams.
- Strong analytical mindset with the ability to derive insights from data.
- Excellent organisational skills, enabling effective management of multiple client accounts and deadlines.