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Customer Care Administrator

Customer Care Administrator

Reed

Posted 2 days ago, valid for 8 days

Bristol, Gloucestershire BS37 5DQ

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position is for a coordinator in the Customer Care/Quality Assurance and Build Departments based in BS37.
Candidates should have a positive attitude, be highly organized, and possess excellent communication skills.
The role requires familiarity with Microsoft Office 365 and the ability to work both independently and as part of a small team.
A competitive salary is offered, although the specific amount is not mentioned, along with a benefits package.
Previous experience is not specified, but candidates should demonstrate relevant skills and a good sense of humor.

Working for a lovely friendly team for one of our Clients based in BS37. Hours are 08:30-5pm with a 4pm frinish on a Friday

We currently have a vacancy for a coordinator, working mainly for our Customer Care/Quality Assurance and Build Departments.

You will be working alongside our Office Manager when required and reporting to the Quality Assurance Manager. The successful candidate will be:

• Positive, with a problem solving attitude

• Highly organised

• Able to work using their own initiative

• Have attention to detail

• An excellent all-round communicator

• Conversant with Microsoft Office 365

• Able to work in a small team environment and have a good sense of humour.

The Job role:

• Assist the Quality Assurance Manager with customer care enquiries/issues to completion within an acceptable timeframe

• Liaising directly with customers by email and phone

• Data entry

• Diary management for quality assurance team

• Liaising with contractors/suppliers

• Raising purchase orders/contra charges

• General office administration duties

• Phone and lunch break cover

We offer a competitive salary and benefits package, and a friendly, collegial working environment

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