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Customer Retention Specialist

Sytner Group
Posted a day ago, valid for a month
Location

Bristol, City of Bristol BS10 6NG

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • Sytner Group is seeking a motivated Customer Retention Specialist to join the sales team at Mercedes-Benz of Bristol.
  • The role involves selecting loyalty opportunities, making customer calls, booking appointments, and logging results.
  • Candidates should have excellent interpersonal skills and a minimum of 2 years of sales experience.
  • The salary for this position is competitive, with an industry-leading benefits package including enhanced holiday entitlement and discounts.
  • Sytner Group values diversity and encourages applications from individuals of all backgrounds.

About the role

Sytner Group is looking for a passionate and driven Customer Retention Specialist to join our motivated sales team at Mercedes-Benz of Bristol.

As a Mercedes-Benz Customer Retention Specialist, you will be sales focused and target-orientated with responsibilities including, selecting potential loyalty opportunities, calling customers, booking appointments, meeting and dealing with customers face to face, referring customers to the sales and management team and logging your results.

About you

We are looking for an organised, determined individual who has fantastic interpersonal skills.

You will need exceptionally high standards, great initiative and the ability to work in a logical and cost-effective manner. You will be able to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Apply now in a few quick clicks

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