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An opportunity has arisen for a Full-time Credit Controller to join our Farrington Gurney Depot.
The role will involve chasing overdue invoices by telephone, email and letter, and ensuring that all debts are paid in a timely manner. As a Credit Controller you will provide a high level of customer service at all times, be resilient, a problem solver and be highly organised.
About the role:
- Monday to Friday, 40 hours per week
- Fully office based
- Managing held order reports
- Chasing overdue invoices by telephone, email and letter within agreed timescales
- Ensure that debts are paid in a timely manner
- Dealing with internal queries regarding payments
- Maintain accurate records of all chasing activity
- Handle disputed bills and negotiate to bring payment within agreed terms
- Provide accurate advice on billing queries
- Respond promptly and completely to both clients and internal enquiries
- Banking
- Allocations
- Credit checks
- Provide high level of customer service
- To assist with other duties as and when required
About you:
- Credit Controller qualification (desirable)
- Experience in a similar role (desirable)
- Confidence to be assertive with individuals and companies who owe money
- Great communication skills
- Customer service experience
- IT literate - experienced in Microsoft Office packages
- Good numeracy skills
- Ability to work as part of a team
- Good time management
What we can offer you:
- 22 days holiday (plus bank holidays)
- Discretionary annual bonus
- 2x annual salary life cover
- Full training
- Company pension
- Cycle to work scheme
- Employee assistance programme
- Eye-care scheme
- Retail discounts
- Free on-site parking
If you feel this role is for you, please apply today with your CV and a covering letter outlining your suitability for the role.
