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Receptionist
Customer Service Advisor

Customer Service Advisor

Alexander Mae HR

Posted 5 hours ago, valid for 5 days

Bristol, City of Bristol BS6 5EX

£20,000 - £24,000 per annum

Full Time

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Sonic Summary

A Customer Service Advisor is needed for a small, ambitious business in Bristol, working Monday to Friday from 8.30am to 6pm in a 100% office-based role.
The position involves greeting customers, answering phone calls, scheduling appointments, and providing general administrative support.
Candidates should have previous experience in customer service, administration, or as a receptionist, with motor trade experience being a plus.
The salary for this role ranges from £22,000 to £25,000, with additional benefits including 28 days of holiday, pension, and discounted car servicing.
The ideal candidate should possess strong organizational skills, attention to detail, and be IT literate.

We are looking for a Customer Service Advisor for a small but ambitious business in Bristol. Working Monday to Friday (working 8.30am - 6pm), the role will be 100% office based and offers the chance to join a fun, friendly and busy business and be part of the company’s next stage of growth.

The role

Reporting into the Managing Director with a dotted line into the Office Manager duties will include:

Greeting and welcoming customers in a professional and friendly manner
Answering and directing phone calls, taking messages as required
Diary scheduling and booking appointments
Ordering supplies as required.
Providing general administrative support including data entry tasks and maintaining accurate records
Sorting and distributing incoming mail and preparing outgoing mail or packages.
Assisting with basic bookkeeping such as invoicing and expense tracking
Maintaining office supplies inventory and ordering as needed

The person

Have previous customer service/administration/receptionist experience
Motor trade experience would be beneficial but is not essential
Friendly telephone manner and excellent customer service skills
Strong admin and organisational skills
IT literate
Good attention to detail
Able to multi task

Salary

£22,000 - £25,000 plus 28 days holiday (including bank holidays), Monday to Friday (NO SATURDAY WORKING) - 8.30am - 6pm, pension, discounted car servicing for individual and friends and family.

Location

Bristol

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