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Digital Implementation Lead (Contract)

Inventum Group (Formally Wells Tobias)
Posted a day ago, valid for 22 days
Location

Bristol, City of Bristol BS1 6WS, England

Salary

£42,000 - £50,400 per annum

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Contract type

Full Time

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Sonic Summary

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  • The Digital Implementation Lead position is a 12-month contract based in Bristol with hybrid working options, requiring a candidate to pass security clearance and travel to France or Italy.
  • The role involves planning and implementing digital tools for in-service support within the Customer Support & Services UK organization, necessitating experience in digital tool implementation and change management, preferably in an Agile environment.
  • Candidates should have a strategic mindset, strong communication skills, and the ability to build relationships with internal stakeholders to ensure successful project deployment.
  • The position offers a salary of £60,000 per year and requires a minimum of 5 years of relevant experience in a customer or product support business environment.
  • Inventum Group is committed to diversity and inclusion, encouraging applications from all backgrounds and ensuring a fair recruitment process.

Digital Implementation Lead

12 Month Contract

Bristol

Hybrid Working

1 Stage Interview process

Replacement role

Must pass Security Clearance

Some Travel to France / Italy required

Responsibilities:

We are looking for a self-motivated individual with excellent communication skills, to plan and implement one of our digital tools for in-service support, together with the associated change management within the Customer Support & Services UK organisation.

This is a great opportunity to support the transformation activities through the utilisation of digital tools and ideally, the successful candidate will have experience of implementing digital tools to support in-service product lifecycle management.

Whilst working with our colleagues internationally, you will have the opportunity to shape how the in-service digital tools will be utilised, developed and deployed, with the focus on delivering world-leading support to our customers whilst satisfying our strategic business objectives.

Skillset/experience required:

  • A self-starter that has experience of implementing digital tools into a customer / product support business environment, together with the associated planning, implementation & change management, ideally utilising Agile.
  • Fully understands the project milestones required when implementing digital tools and how they influence the project.
  • Strategic agility, anticipating future requirement for both the tools and project planning.
  • Ability to build and establish strong business relationships with internal stakeholders and members of the team that will utilise the tool, including the ability manage cross culture personalities and interactions.
  • Customer focused, dedicated to meeting the milestones and making sure the project is deployed successfully to the user's satisfaction.

Inventum's approach to equity, diversity & inclusion

Inventum Group seeks talent from the widest pool possible. We are committed to fair and equitable recruitment processes, regardless of applicant's background or characteristics, and we actively encourage applications from underrepresented and diverse talent.

Please let us know if you require any adjustments to our application process. If you have any suggestions about how we can improve our processes, please do let us know - we want to do better.

Inventum's approach to job applictions

It is Inventum Group's policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual applicants. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.

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