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Responsive Personnel are pleased to be able to offer a great opportunity for a Transport Administrator to work with a long-standing prominent Employer in Yate.
Duties & responsibilities:
- Coordinating with the Transportation team regarding transportation planning and strategies
- Reviewing customer requirements and suggesting vehicle types and freight charges
- Ensuring compliance with the safety standards and transportation department SOPs
- Handling any customer complaints and processing the urgent ones to the Senior Management
- Carry out the data entry of information onto the relevant system, identifying and resolving any discrepancies and prepare all documentation relating to the movement/transportation of goods.
- Answer and direct queries promptly and in a professional manner providing accurate information to ensure excellent customer service is being delivered
- Receiving customer requests and bookings
- Planning daily transportation schedules and assigning drivers
- Liaising with drivers for smooth movement of goods and materials
- Developing and implementing new and improved transportation procedures
- Updating freight charges periodically
- Complete general administrative duties in an efficient and effective manner to deliver a world class service;
Key Skills and requirements:
- Working knowledge of basic administration principles
- Transport industry and systems desirable
- Microsoft packages
- General administration tasks, preferably in the haulage industry
- Supporting a department with general administration tasks
- Excellent organisational and communication skills
- Ability to multitask and work under pressure
- Ability to collaborate with other team members and departments
- Excellent leadership and problem-solving skills
Hours: Monday to Friday 40 hours a week
Salary: £25-£27k
Location:Yate
