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Salary: £38,000 to £40,000
An exciting opportunity has arisen for a Housing Services Manager to join a leading residential property company, managing a high-quality rental community in Bristol. This role is ideal for an experienced housing professional with a strong background in affordable housing, tenancy management, and community engagement.
Key Responsibilities:-
Ensure compliance with housing regulations and policies while delivering excellent services to residents.
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Lead tenancy processes, including property viewings, sign-ups, and onboarding of new residents.
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Oversee income management, tenancy sustainment, and resident engagement initiatives.
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Coordinate maintenance, repairs, and contractor management, ensuring communal spaces are well-maintained.
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Manage tenancy-related issues, including anti-social behaviour and safeguarding concerns.
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Prepare reports and analyse data to monitor performance against KPIs.
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Work closely with local authorities, community partners, and internal teams to enhance service delivery.
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Previous experience in operational housing management within a registered provider or local authority.
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Strong knowledge of social housing legislation and tenancy management.
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Experience working with vulnerable residents and handling complex cases.
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Ability to manage budgets, report on financial performance, and drive operational improvements.
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Exceptional communication and relationship-building skills.
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A proactive and customer-focused approach to housing management.
This is a fantastic opportunity to join a forward-thinking organisation that is making a real impact in the residential sector. If you're passionate about delivering outstanding housing services and building strong communities, we'd love to hear from you.
