- Answer phone calls
- Manage employee annual leave
- Greet visitors and direct them appropriately
- Liaise with suppliers and subcontractors
- Address email queries promptly
- Assist with the preparation of PQQs and presentations for tendering new contracts
- Assign quote numbers to enquiries and set up digital file structures for quoting
- Assist with preparation of site files, folders, and paperwork as needed
- Support contract managers with non-credit purchases
- Circulate “on-hire” reports to relevant contract and site managers
- Maintain up-to-date records for accreditations
- Maintain the controlled document list for ISO and accreditation purposes
- Ensure processes and forms are up to date
- Produce maintenance and installation paperwork as required
- Review and update staff handbook and H&S policies as needed, translating them into ISO templates
- Draft policies for PQQ and HR requirements
- Print statements and reconcile supplier accounts on Sage
- Process invoices when required
- Experience with Sage software and managing financial records
- Familiarity with ISO standards
- Strong communication and organisational skills
- The ability to manage and prioritise a variety of administrative tasks
- A proactive and solution-focused approach to problem-solving
- Experience in the construction industry is an advantage, but not essential