Customer Support Technician

Customer Support Technician – Based in Buckinghamshire

IMMEDIATE START!

Candidates must hold a full UK drivers’ licence

Basic salary up to £29,000 depending on experience, plus quarterly bonus, excellent benefits such as healthcare, 33 days hols, enhanced pension, childcare vouchers and career progression

This is an exciting opportunity join a fast-paced growing business for candidates who have a genuine interest to develop their career.

You will ideally have worked either in the OEM Automotive or Motorsport industry with some knowledge and experience of vehicle data analysis, vehicle testing or race data analysis/telemetry, OR have technical customer support experience within IT or related role, (full product training will be given).

Any knowledge or experience if the following would be an advantage, but not essential: -

An understanding of vehicle data acquisition techniques, any exposure to vehicle CAN and GPS technologies, technology testing or basic electronics knowledge

Candidates must be able to demonstrate excellent written and verbal communication skills, have proficient writing technique, be self-motivated and can work with minimum of supervision with ability to grasp, learn and develop quickly.

You will provide excellent customer technical support for all the company’s products via the phone, email and Microsoft Teams to clients and a network of distributors on a global basis, have a logical approach to troubleshooting with ability to multi-task.