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French-Speaking Customer Support Specialist

Expert Employment
Posted 19 hours ago, valid for 6 days
Location

Buckingham, Buckinghamshire MK18, England

Salary

£30,000 - £35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The job involves addressing customer inquiries, providing product information, assisting with troubleshooting, and delivering exceptional support.
  • Candidates should have at least 2 years of customer service experience, preferably in the automotive or tech industries.
  • The role requires strong communication skills, both written and verbal, along with logical thinking for effective troubleshooting.
  • A valid UK driving license is necessary, and proficiency in French is essential for this position.
  • Salary for this role is competitive and commensurate with experience.

Your mission will be to tackle customer inquiries with precision, provide in-depth product information, assist with troubleshooting, and deliver exceptional support. Your enthusiasm for cars and background in customer service will be your greatest assets.

 

What You'll Be Doing

Leveraging your automotive industry experience or knowledge.

Communicating clearly and professionally in writing and over the phone.

Drawing on your previous customer service experience.

Applying logical thinking to troubleshoot issues effectively.

Bringing a positive, team-oriented attitude.

Holding a valid, clean UK driving license.

 

Key skills

Proven customer support experience, especially in tech or automotive fields.

Insight into vehicle data acquisition techniques.

Experience with product testing methodologies and tools.

Basic understanding of electronics.

French language proficiency is essential.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.