Technical Support Representative

In this role, you will handle customer questions, provide product details, troubleshoot issues, and deliver excellent support. A passion for cars and experience in customer service are essential.

Responsibilities:

Use your automotive knowledge or experience to support customers.

Communicate clearly, both in writing and on the phone.

Apply your customer service background.

Use logical thinking to solve problems.

Work with a positive, team-oriented approach.

Hold a valid, clean UK driving license.

Key Skills:

Proven experience in customer support, especially in tech or automotive.

Familiarity with vehicle data collection methods.

Knowledge of product testing methods and tools.

Basic electronics knowledge.