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Laboratory Service Engineer
Location: Based in Bury St. Edmunds, UK & International Travel Required
Salary: £40,000 - £47,000 per annum + Excellent Benefits!
Contract: Full time, Permanent (40 hours per week)
Benefits: 25 Days Holiday + Pension + Expenses Paid for Travel
Join the Global Leader in Flow Chemistry Innovation!
Vapourtec has been at the forefront of flow chemistry equipment since 2003, helping scientists revolutionise the way research, chemicals, and products are developed.
Our cutting-edge R-Series flow chemistry systems are trusted worldwide, and with our ambitious global growth plans, we're expanding our Service Team to ensure customers receive outstanding technical support.
We're looking for a Laboratory Service Engineer to play a key role in installing, maintaining, and supporting our high-tech flow chemistry equipment.
This is a hands-on role that combines in-house system qualification with international travel to customer sites, providing technical expertise and ensuring customer satisfaction.
In addition to this, as our Laboratory Service Engineer you will be responsible for:
- Installing, commissioning and qualifying Vapourtec's flow chemistry systems at customer sites.
- Performing on-site maintenance, upgrades and repairs in laboratories worldwide.
- Providing technical support via phone, e-mail and customer visits.
- Gathering insights from customers to help improve our technology.
- Developing technical bulletins and guides to enhance customer experience.
In order to be successful in this role you must have:
- 2 + years of experience in a laboratory service or installation role.
- NVQ Level 3 / Higher Diploma / Degree in Engineering or Chemical Engineering.
- Strong trouble shooting skills and logical problem-solving abilities.
- Excellent verbal and written communication skills.
- Enjoys international travel and working independently.
- Proficiency in Windows, Excel and Word.
- Full UK manual driving license.
It would be great if you had:
- A background in the scientific industry or laboratory environments.
- Electro-mechanical skills.
- Previous experience in working overseas.
Why Join Us
- Global Travel - Expect to travel internationally (Japan, USA, Canada, Australia & more) for up to 1-2 weeks at a time, with all flights, hotels & expenses covered
- Work in a modern HQ in scenic parkland near Bury St. Edmunds, within commuting distance of Norwich, Ipswich & Cambridge
- Be part of a fast-growing, industry-leading company
If you feel you have the necessary skills and experience to be successful in this role click on APPLY today!
No agencies please.
