Customer Service Administrator

Eclectic Recruitment

Posted 11 days ago, valid for 7 days

Cambridge, Cambridgeshire CB22 3AT, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

A long-term client is seeking a Customer Service Administrator to join their busy office-based team.
Key responsibilities include liaising with event participants, making outbound calls, conducting post-event follow-ups, and updating CRM systems.
The ideal candidate should possess a confident and friendly telephone manner, excellent communication skills, and good IT and administration abilities.
A minimum of 1 year of experience in a similar role is required, along with a desire to work in a collaborative office environment.
Salary details were not specified in the job description, but interested candidates are encouraged to apply or contact Rebecca for more information.

Customer Service Administrator

We're excited to be working alongside a long term client of ours, in their search for another Customer Service Administrator to join their busy team. This role will be office based and offers an excellent team and environment to work within.Key duties will include:

Liaising with event participants
Outbound calls to customers
Post-event follow up
Sending emails
Updating the CRM systems
General ad-hoc administration

The successful candidate will have:

A confident and friendly telephone manner, with good relationship building skills
Excellent communication skills
Good IT & Administration skills
The desire to work within a friendly office team

If this role looks like your next challenge, please contact Rebecca ASAP or apply via the advert!

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.

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