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Trade Counter Assistant
Location: East Kent
Salary: From £27,000 - £30,000 (Dependent on Experience) + Generous Bonus
Job Type: Full-time, Permanent (44 hours per week)
Job Overview
We are seeking an enthusiastic and customer-focused individual to join a well-established plumbers merchant team as a Trade Counter Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.
Key Responsibilities
- Provide excellent customer service, assisting customers with product selection and inquiries.
- Accurately process sales transactions and manage account-related queries.
- Build and maintain strong customer relationships to encourage repeat business.
- Promote new products, special offers, and seasonal promotions.
- Handle telephone and email inquiries promptly and professionally.
Candidate Requirements:
- Previous experience in a trade counter or plumbers' merchant environment is preferred.
- Strong customer service and communication skills.
- Basic knowledge of plumbing and heating products is advantageous.
- Proficiency in using sales and inventory management software.
- Excellent organisational skills and attention to detail.
- A proactive approach and ability to thrive in a fast-paced setting.
Additional info:
- Competitive Salary: Negotiable based on experience.
- Generous Bonus Scheme: Recognising and rewarding your contribution.
- Opportunities for professional growth and career progression.
- Work in a well-established business with a strong reputation for staff satisfaction.
- Pension scheme and other benefits.
Simon Acres Group are acting as the employment agency.
