- SIP - call flows, headers etc
- VOIP technology such as Teams / Zoom / Cisco
- Broader infrastructure skills around DNS and M365 ideally
Back to searchVoice Support Engineer
MS Talent Ltd
Posted 8 hours ago, valid for 7 hours
Cardiff, South Glamorgan CF5 1DR, Wales
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The Voice Support Engineer position focuses on SIP and VoIP technologies, supporting enterprise customers primarily through Microsoft Teams and other platforms.
- Candidates must be British citizens eligible for Security Clearance and have at least 3 years of relevant support experience.
- This role offers the flexibility to work from home with one day in the Cardiff office each week, and involves a shift pattern from 08:00 to 17:30.
- The position includes a £100 per day on-call allowance, along with overtime opportunities, and emphasizes training and certification in Microsoft Teams.
- The salary for this role is competitive, reflecting the need for strong technical skills and excellent communication abilities.
